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[ATG] State lawsuit accuses Ron-Mar Travel of taking its customers for a ride
Start Date: 3/27/2014 All Day
End Date: 3/27/2014
Entry Description

INDIANAPOLIS – A Chicago-based travel company is the subject of a state lawsuit after it took over $6,690 from customers, including seniors, for a sightseeing tour that never happened.

Indiana Attorney General Greg Zoeller’s office filed a lawsuit in Marion County against Ronald Bryant doing business as Ron-Mar Travel for cancelling a bus tour one day before the scheduled departure date and then failing to provide refunds.

“These customers trusted that their tour and hotel rooms were booked, but instead they were misled by the company and left without refunds,” Zoeller said. “This lawsuit highlights the efforts by our Consumer Protection Division to ensure consumers are treated fairly and violators are held accountable.”

Customers received trip schedules and hotel information regarding their tour through New York, Washington, D.C. and Canada in August 2013. Zoeller said customers were surprised when the trip was cancelled, but the company promised to issue refunds.

Since three consumers were over the age of 60, the state alleged the company violated the Indiana Senior Consumers Protection Act. Under the law, violators must pay senior victims three times the amount paid. Ron-Mar Travel and its owner are also accused of violating the Deceptive Consumer Sales Act. The state seeks a permanent injunction, restitution for the consumers, civil penalties and attorneys’ fees.

Zoeller said he thanked Deputy Attorney General Mark Snodgrass for his work on the case and commitment to protecting consumers.

-30-

Contact Information:
Name: Erin Reece
Phone: 317.232.0168
Email: erin.reece@atg.in.gov
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Entry Type:
Press Release
Entry Category:
  • Announcements
  • IN.gov Category:
  • About Indiana
  • Agency Name
    Attorney General

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