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Individual Assistance

The Human Services Branch administers Individual Assistance as provided under federal law during a Presidential Declared Disaster (PL93-288 as amended by PL100-700).   The Other Needs Assistance (ONA) program is part of the FEMA Individuals and Households Program (IHP) and replaces the Individual and Family Grant Program.   These programs provide assistance in disaster recovery with grants for home repair, rental assistance, and personal property lost or damaged during the disaster.

The ONA program works closely with the American Red Cross, Salvation Army, local unmet needs committees, U.S. Small Business Administration, National Flood Insurance Program (NFIP), and various state and local agencies.

Every effort is made to ensure that families affected by a disaster are provided the best service available and their needs met so their hardship can be minimized.   Crisis Counseling is available to those having trouble coping with the stress that the disaster may have caused to themselves and their families.