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FSSA Organizational Directory

State of Indiana Telephone/ E-mail Directory

Family and Social Services Administration
This is a partial directory of FSSA's central office in downtown Indianapolis, Indiana.

Correspondence may be sent to:

Family and Social Services Administration
P.O. Box 7083
402 W. Washington Street
Indianapolis, IN 46207-7083

General Information: (317) 233-4454
FAX: (317) 233-4693

Office of the Secretary

DIVISION OF DISABILITY & REHABILITATIVE SERVICES

DIVISION OF AGING

DIVISION OF FAMILY RESOURCES

OFFICE OF MEDICAID POLICY AND PLANNING

DIVISION OF MENTAL HEALTH AND ADDICTION

Indiana Family and Social Services Administration
402 W. Washington Street P. O. Box 7083
Indianapolis, IN 46207-7083

Name Title Room Phone
FSSA - General Information W461 233-4454
FAX W461 233-4693


Office of the Secretary

*UNLESS OTHERWISE NOTED, ALL AREA CODES = 317

Name Title Room Phone
Roob, Mitch Secretary W461 233-4454
Murphy, Anne Deputy Secretary, Chief of Staff W461 232-1164
John, Parks Chief Financial Officer W461 233-4451
Blazer, Laree Executive Assistant to the Secretary W461 233-4690
Todd, Erin Communications/Media Specialist W461 233-0931
Werner, Elizabeth Executive Assistant W461 232-1194
McGrath, Brett Program Coordinator W461 234-0464
Schipp, Amanda Special Initiatives Coordinator W461 233-2534
Delaney, Jamie Special Initiatives Coordinator W461 233-5711

Office of Communications and Media

Name Title Room Phone
Auld, Lauren Director of Media Relations W461 232-4641
Surgener, Elizabeth A. Deputy Director, Communications W461 232-1149
Dickson, Jane Program Coordinator W461 233-2202
Parker, Vicki Administrative Assistant W461 234-3555
Stattmann, Ed Program Director W461 232-7851
Stoner, Pamela Graphics Manager W353 232-1700
Davis, Gabe Graphics Specialist W353 232-1298

Office of General Counsel

Name Title Room Phone
Turner Stults, Jessaca Attorney at Law, General Counsel, Legislative Director W451 232-4641
McClellan, Jacob A. Deputy General Counsel W451 232-1674
McKinney, Nicole Deputy Legislative Director W-451 233-9860
Jones, Ferzelle Administrative Assistant W-451 232-4640
Gregory, Katherine Attorney at Law, Deputy General Counsel W-451 232-7942
Vacant Attorney at Law, Deputy General Counsel W451 232-1244
Benedict, Kay Attorney at Law, Deputy General Counsel W451 232-0246
Renschler, John Director, Hearings & Appeals E034 232-4413
Seidman, Doug Attorney at Law, Contracts and Leasing Management W353 232-1684
Wyatt-Foston, René C. Attorney at Law W451 232-1246

Division of Technology Services
402 W Washington Street, Room W353 MS38
or 132 E. Washington Street MS17
Indianapolis, Indiana

Name Title Room Phone
Liljestrand, Ingram Chief Information Officer W353 234-0626
Ford, Roni Program Coordinator W353 234-1320
Hughes, Robert Chief Technology Architect, FSSA 132 E. Wash 233-1594
McCullough, H. Cliff Director FSSA PMO W353 232-4732
Brothers, Kristine Director Applications & Security W461 234-5047

Division of Finance

Name Title Room Phone
Silberstein, Michael Agency Controller W461 233-3045
McCreery, Stacy Director of Accounting Operations E442 233-2745
Nelson, David Director of Federal Funds E442 232-7088
Rikki, Helena Administrative Assistant E442 232-5659
Blake, Scott Director of Administrative Services E414 232-6835
Ottinger, Brenda Deputy Director, Administrative Services E436 233-9837
Gregory-Chifos, Rebecca Administrative Assistant E414 232-6835
Smith, Richard Payroll Director E414 232-2611
Howe, Yadira Controller, Administration W461 234-4436
Winslow, Ken Controller, DDRS W451  234-6345 
Gast, Deb Controller, DA W454 232-6345
Heyward, Krishna Controller, DFR W392 234-4822
Bowling, Paul Controller, DMHA W354 232-7862
Willits, Terri Controller, OMPP W461 234-1380

Human Resources

Name Title Room Phone
General HR Office E431 233-5409
Sheckell, Terry Director E431 234-2873
Hughes, Lisa Administrative Assistant E431 234-1814
Smiley, Cathy Manager, DFR/DCS Interdisciplinary Team E431 232-7929
Graham, Larry Manager, Central Office/DDRS/DMHA/Aging E431 232-1235
Pell, Anna Manager, Employee Data/HRMS/Job Bank E431 232-1082
Turner, Andy Director of Special/General Services 232-4720
Pirtle, Melissa  Personnel Assistant E431 232-1524
Key, Kelly  Personnel Assistant E431 232-1525
Lynch, Glenda  Personnel Technician, Receptionist E431 232-1035


Audit Services

Name Title Room Phone
Booth, Roger Director E341B 232-6859
Troiani, Kathee Audit Supervisor E341B 232-1219
Shapiro, Aaron Audit Supervisor E341B 233-2797
Collins, Jeff Audit Supervisor E341B 234-1005
Shouse, Jane Administrative Assistant E341B 232-1217
232-1035

Contract Management

Name Title Room Phone
McAloon, Greg Director W353 234-4690
Edmondson, Jay Division Contract Manager-DDRS W451 234-6470
McKay, Bruce Contract Specialist-DDRS E453 232-6487
Quick, Deb Contract Specialist-DDRS E436 232-7822
Stenger, Greg Contract Manager-DTS/FSSA Adm. W353 234-0564
Stahley, Lisa Contract Specialist-DTS/FSSA Adm. E436 234-6463
Vacant Division Contract Manager-DMHA
January, Ann Contract Specialist-DMHA E436 232-7940
Hughes, Jina Division Contract Manager-OMPP W382 234-2129
Baer, Karen Contract Specialist-OMPP E436 233-2944
Vacant Division Contract Manager-Aging
Cook, Mel Contract Specialist-Aging E436 234-4200
Vacant Division Contract Manager-DFR
Thompson, Peggy Contract Specialist-DFR E436 232-1349
Glaspie, Clara Contract Specialist-DFR E436 233-0887
Buckner, Doretha Contract Liaison E436 233-4703
Rowbotham, Amy Administrative Assistant W353 233-1580

Division of Disability and Rehabilitative Services

*UNLESS OTHERWISE NOTED, ALL AREA CODES = 317

Director's Office

Name Title Room Phone
General numbers 800-545-7763
or 232-7000
Bisbecos, Peter Director W451 232-1147
Shields, Adrienne Deputy Director W451 232-1147
Covey, Cathy Administrative Assistant W451 232-1147
Jinks, Greg Operations Director, DDRS W453 232-1433
Ranck, Andrew Director, DDRS Initiatives W451 233-8777
Smith, Danielle Director, DDRS Communications  W451 234-5104
Williams, Ted Programs, DDRS Communications  W451 234-6311
Winslow, Ken Controler, DDRS  W451 234-6345
White, Pat Program Director, DDRS  W451 234-5104
Woods, Jennifer DDRS Compliance Officer  W451 234-4736

Bureau of Rehabilitation Services

Name Title Room Phone

Toll Free

877-241-8144
Hedden, P. Michael Bureau Director W453 232-1319
Koleszar, Theresa Director of Program Support W453 232-7115
Blevins, Kevin Director, VR Field Operations Seymour 877-847-9895
Updike, Jean Director, Employment Innovation Marion 877-876-2866
Oprinovich, Terry Region Manager - Region 1 Schererville 877-428-8513
Ausbrook, Wilma Region Manager - Region 2 Kokomo 877-715-5294
Williams, Ken Region Manager - Region 3 Indianapolis 877-847-9894
Kaufman, John Region Manager - Region 4 Evansville 877-715-5229
Isaacs, Jodi Region Manager - Region 5 Seymour 877-847-9895
Marcum, Rhonda Manager, Deaf & Hard of Hearing Services
Employment & Innovation
W453 232-2427 (TDD)
or
232-1409(V)
Phillips, Locket Manager-Blind & Visually Impaired Services W453

877-241-8144

Bureau of Developmental Disabilities Services

Name Title Room Phone
BDDS Helpline BDDShelp@fssa.in.gov    
Vacant Director, BDDS Operations W453 234-1527
Bruce, Juman Assistant Director-Supervised group homes
& State line programs
W453 232-7820
Baker, Kirt Program Director W453 232-7869
Jump, Lynn Assistant Director-Waiver oversight W453 234-4726
Joyce, Dortha Coordinator-Crisis management W451 232-7874
Jackson, Arnetta Director, Provider Relations W453 234-5260
Gross, Janice DDRS Case Management Liaison W453 232-7127
Calita, Kellie Director, Client Services W453 234-3719
Morris, Susan Director, Central Indiana Field Services Indianapolis 254-2065
877-218-3530
Ruppert, MaryAnn Director, Northern Indiana Field Services Fort Wayne 260-423-2571
877-218-3061
Siener, Jeanette Director, Southern Indiana Field Services Seymour 812-522-1160
877-218-3532

Bureau of Child Development Services - First Steps

Name Title Room Phone
Miller, Lora Bureau Director W386 234-2290
Downer, Dawn Program Director W386 233-9229

Disability Determination Bureau

Name Title Room Phone
General Information 1-800-622-4968
or 317-396-2000
Carew-Ceesay, Pat Deputy Director 396-2007
Gernand, Tom Operations 396-2011
Krumwied, Scott Admin Services 396-2009
Allstatt, Charlotte Quality Support 396-2113
Mahone, Patrina Admin Asst/Congressional Inquiry 396-2008


Bureau of Quality Improvement Services (BQIS)

Name Title Room Phone
General Information 1-800-622-4968
or 317-396-2000
Selig, Becky Director, BQIS 234-1148
Caldwell, Valerie Liberty Contract Liaion 260-423-2571
Joyce, Dortha Crisis Management Liaison 232-7874
Speer, Cindy Director, Outreach Services 812-265-7492


Division of Aging

*UNLESS OTHERWISE NOTED, ALL AREA CODES = 317

Name Title Room Phone
Ornellas, Megan Director W454 232-7123
Filler, Karen Deputy Director/LTC Operations W454 232-4651
Laird, Faith Deputy Director W454 232-0604
Gast, Deb Controller W454 232-7133
Mitchell, Kelly Executive Assistant W454 232-7131
Gilliland, Karen Asst. Director/Quality Assurance W454 234-5544
Calkins, Patrick Adult Protective Services W454 232-0135
Luchauer, Jade Asst. Director/Nutrition, Money Mgmnt. W454 234-1913
Dennis, Anne Asst. Director/Analysis and Planning W454 234-5815
Cissell, Jackie Asst. Director/Strategic Initiatives W454 232-7129
Koors, Becky Asst. Director/Waiver Operations W454 234-4355
McCullough, John Director/Contract Management W454 234-2944
Franklin, Arlene Ombudsman W454 232-7134


Division of Family Resources

UNLESS OTHERWISE NOTED, ALL AREA CODES = 317

Director's Office

Name Title Room Phone
General Information Division of Family Resources W392 232-4704
Main, Zach Director W392 234-2373
Snyder, Timberly Executive Assistant W392 234-2373
Edwards, Robert Human Services Consultant W392 234-1559
Geller, Nicole Director of Program Management W392 234-1557
Petrone, Nick Controller, DFR W392 234-4822
Eichmann, Sharon Mgr./Data Management & Analysis W392 232-7096

Child Care

Name Title Room Phone
DFR/BCC Receptionist General Information W386 232-1144
Thomas, Michelle Child Care Administrator W392 234-3313
Jones, Ellie Administrative Asst. W392 233-0058

Family Independence

Name Title Room Phone
Information Family Independence W363 232-4946
Dunn, Jim Manager, TANF and IMPACT Policy W363 232-4240
Smalley, David Manager, Food Stamp Policy W363 232-4946
Stamper, Cindy Manager, Medicaid Eligibility W363 232-4966

Quality Control

Name Title Room Phone
Information Quality Control W386 232-4475
Hewett, Timothy Manager W386 232-4498
Martin, Janell Secretary W386 232-4475


Office of Medicaid Policy and Planning

UNLESS OTHERWISE NOTED, ALL AREA CODES = 317

Name Title Room Phone
Information Medicaid 233-4455
Medicaid, Fraud Hotline 800-446-1993
Wells, Jeffrey Director of Medicaid W461 234-2407
Sykes, LaVenia Executive Administrative Assistant W461 234-2407
Vacant Deputy Director W382 N/A
Vacant Administrative Assistant W382 N/A
Angel, Natalie Aging & Communication Manager W382 234-5547
Asmus, Glenna Quality & Outcomes Manager W382 234-4753
Baume, Stephanie Hoosier Healthwise Manager W382 234-4857
Brooke, Seth Federal Relations & Compliance Manager W382 234-5284
Brophy, Ginger Program Evaluation Manager W382 233-1662
Vacant DDRS & HCBS Manager W382 234-5545
Vacant Programs Integration Manager W382 234-1341
Ellerbruch, Kristine Acute Care Manager W382 232-4739
Hancock, Emily Healthcare Policy & Research Manager W382 233-6467
Herrington, Doug Program Integrity Manager W382 232-2927
Holeman Shipp, Katie Care Select Manager W382 234-3804
Jagger, Sarah DMHA & Legislation Manager W382 233-2127
Klingler, Darren HIP Manager W382 233-6842
McCartney, Ryan Data Management & Analysis Manager W382 232-4652
McCullough, John DFR Manager W382 234-4853
Murray, Tammy Strategic Policy Planning Manager W382 234-6159
Nolting, Pat Reimbursement Manager W382 232-4318
Novotny, Peggy Programs Manager W382 234-5145
O'Neill, Cortne MRT Operations Manager W382 232-4390
Page, Sharon Operations Manager W382 234-6073
Sharp, Mike Pharmacy Manager W382 234-3635
Snider, Catherine Program Integrity Manager W382 234-2927
Stamper, Cindy Medicaid Eligibility Manager W382 232-4966
Staresnick, Mike Estate Recovery Manager W382 232-2121
Vonderheit, Mark Provider & Member Services Manager W382 232-4308
Weather, Shirley Resource Manager W382 232-4305
Wells, Donna Coverage/Benefits Manager W382 234-5546


Division of Mental Health and Addiction

UNLESS OTHERWISE NOTED, ALL AREA CODES = 317

Director's Office

Name Title Room Phone
Boggs, Cathy Director W353 232-7845
Eckart, Gina Assistant Director, Programs & Grants W353 233-4319
Lane, Jamie Assistant to Director/Assistant Director W353 232-7845
Bowling, Paul Controller, Finance W353 232-7862
Herrmann, Debbie Deputy Director, Provider and Community Relations W353 232-7852
Burrus, Alma Manager, Operations W353 232-7834
Information 232-7800
Cook, Lottie Superintendent, Evansville Psych. Children's Ctr.

(812) 477-6436

Fulcher, Cathe Superintendent, Evansville State Hospital (812) 469-6800
Graybill, Todd Superintendent, Larue Carter Memorial Hospital (Interim) (317) 941-4000
Brock, Paul Superintendent, Logansport State Hospital (574) 722-4141
Stephens, Peggy, MD Superintendent, Madison State Hospital (812) 265-2611
Butler, Jeff Superintendent, Richmond State Hospital (765) 966-0511

Programs & Grants

Name Title Room Phone
Viernes, John Deputy Director W353 232-7913
Sue Lummus Deputy Director W353 232-7824
Williams, Diana Assistant Deputy Director W353 232-7916
Polansky, Louise Assistant Deputy Director W353 232-7841
Vacant Assistant Deputy Director W353 232-7877
Mays, Willard Assistant Deputy Director W353 232-7894
Klatte, Andrew Assistant Deputy Director W353 232-7935

Finance

Name Title Room Phone
Zilm, Tom Assistant Deputy Director W353 233-7924
Ferry, Mike Assistant Deputy Director W353 232-7839
Turney, Tom Financial Analyst W353 233-3319

Provider & Community Relations

Name Title Room Phone
Ballenger, Kendra Assistant Deputy Director W353 234-2729
Bergen, Rhonda Assistant Deputy Director W353 232-7810