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March 2012 Tornadoes > One Stop Shops One Stop Shops

One Stop Shops for Tornado Disaster Relief

The state established central resource centers for Hoosiers impacted by the March 2 tornadoes. These 'one stop shops' put state agencies and related services in one location to provide services and referrals for such things as lost drivers licenses, housing information, and insurance assistance. The state originally developed the one stop shop approach in 2008 after floods impacted many areas of central and southern Indiana.

Sellersburg (Main Location)

The last full day of operations was Friday, March 16. Single day, One Stop Shops were opened in Holton and Pekin.

The Federal Emergency Management Agency (FEMA) remained on site with a Disaster Recovery Center (DRC) from 9 a.m. to 6 p.m. Monday-Saturday. The DRC will close Friday, April 13.

Services

  • American Red Cross (ARC) – Basic necessities and essential items
  • Bureau of Motor Vehicles (BMV) – Replacement driver’s licenses, identification cards and permits will be provided at no charge to customers impacted by the disaster. Other services include title replacement, registrations and license plates.
  • Department of Insurance (DOI) – Interpretation of insurance policies by staff from the Indiana Department of Insurance, information on lost or damaged policies, obtaining copies of insurance policies, and car insurance assistance
  • Department of Workforce Development (DWD) – Application for state unemployment benefits
  • Indiana Department of Homeland Security (IDHS) – general disaster recovery information; damage reports
  • Indiana Family and Social Services Administration (FSSA) – Replacement food stamps for families impacted by the disaster who are currently receiving Supplemental Nutrition Assistance Program (SNAP-food stamps) benefits; counseling services
  • Indiana Housing and Community Development Authority (IHCDA) – List of emergency shelters, temporary housing and rental assistance
  • Indiana State Department of Health (ISDH) – vaccination information, including tetanus shots; clean up advice; access and information to vital records – birth and death certificates.
  • The Office of Faith-Based and Community Initiatives will assist in connecting disaster victims with resources provided by community organizations.