DCS Ombudsman Bureau
The DCS Ombudsman Bureau was created in 2009 by the Indiana State Legislature. The Bureau has the authority to receive, investigate and attempt to resolve complaints concerning the actions of the Department of Child Services (DCS) and to make recommendations to improve the child welfare system. The Bureau operates independently of DCS and is housed in the Department of Administration.
Director
Susan Hoppe
Executive Assistant
Jessica Shanabruch
DCS Ombudsman Information Line
317-234-7361
877-682-0101 - Toll Free
317-232-3154 - Fax
DCSOmbudsman@idoa.in.gov
For additional information concerning DCS Ombudsman Bureau operations, click on the topics below. To file a complaint, download the Complaint Form and mail to the address on the form.
