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IDOI > Consumers > Health Insurance Health Insurance

In today’s more complex insurance environment, health insurance can be confusing, complicated, and difficult to understand. The Department has staff that can answer questions, explain how to navigate the use of health insurance, and assist Hoosiers in understanding their coverage. 

Health insurance can be purchased on either an individual or group basis and the terms and requirements are very different for each one. Many of the ‘mandates’ for coverage issued by the state legislature will not always apply the same to group and individual policies. 

When purchasing individual insurance it is important that you secure help from a professional agent or broker, or someone else acquainted with health insurance. You should ask for multiple company quotations and prices for comparison.  You should also check the financial condition of the insurance company you ultimately select. 

This information is available through our website under the A.M. Best link.

Questions to consider before purchasing insurance

Group Health Insurance Guide

Health Insurance Portability and Accountability Act (HIPAA)

Grievance Reports

Grievance Reports are record of consumer complaints to illustrate insurance companies’ and HMOs’ past performance.  It breaks down by category how many grievances (complaints) an insurer or HMO has received and how it resolved them.

Indiana HMO Report Card

HMO 2005
Insurer 2005

Contact Us

For information regarding health insurance issues, please contact:

Carol Cutter
Chief Deputy Commissioner for Health and Legislative Affairs
317-232-5695
ccutter@idoi.in.gov