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IURC > Newsroom > The IURC Presents the Electronic Filing System (EFS) The IURC Presents the Electronic Filing System (EFS)

Launching of the EFS

In order to meet the evolving needs of Indiana’s utility industry, the Indiana Utility Regulatory Commission (IURC) has developed an electronic filing system (EFS). The EFS is a web-based application that allows utility companies, law firms and other various organizations to voluntarily submit information electronically to the IURC.

We anticipate this service will allow the IURC, the utilities we regulate, and all participants in Commission proceedings to improve workflow and streamline the administrative process. The Commission, however, will also continue to accept hardcopy filings under current procedures.

To access the EFS, please follow this link: https://myweb.in.gov/IURC/efs/

New, Improved Services

At this time, the IURC will begin accepting filings in docketed cases, confidential documents as related to docketed cases and general submissions. New case petitions, however, will not be accepted electronically through the EFS. Instead, they should be filed using standard protocol.

For users wishing to utilize features on the EFS, a username and password must be created. By requiring a username and password, the IURC can track when documents are being submitted, from where and who is submitting them. Additionally, this allows IURC staff to contact the appropriate person if there are problems regarding the submission.

When documents are submitted through the EFS, they will be directed to the appropriate entity. Additionally, the submitted documents will receive a date/time stamp. This feature allows documents submitted before 11:59:59 p.m. to be filed that day, which eliminates the need for parties to submit documents during IURC office hours (8:15 a.m. to 4:45 p.m.).

After the user submits the document, an email will be automatically routed to the appropriate registry staff for processing. A confirmation email will also be sent to the email address registered for that specific user. It will include a tracking number, date/time stamp, cause number, sub docket number (if applicable) and the file name. Please note  this confirmation is designed to show that your document has been uploaded successfully and that verification is pending; it does not indicate that it has been accepted.

Once your document is officially approved by the IURC, a second email will then be issued confirming that your document has met all criteria and  it has been accepted.

Capabilities

The EFS is designed to assist the user by flagging mandatory fields and rejecting documents that are in unapproved formats. The EFS accepts files in the following formats:

  • Portable Document Format (PDF)
  • Microsoft Word 6.0 or higher (.doc or .docx)

In order to use the EFS, specific information is required. Before beginning the process, we recommend gathering all information pertinent to your filing. For filings in docketed cases, the following fields are required: submitting party and cause number. Additionally, the document must be filed as a PDF. The same applies for confidential documents; however, you must also include the date confidentiality was approved if you wish to submit your request. For general submissions, you must identify your submission type and be prepared to include additional information specific to that type of filing. These documents can be filed as either a PDF or a Word document.

User Requirements

When designing the EFS application, the IURC made sure it could be used by a broad range of people and organizations; however, certain basic user requirements must still be met in order for users to take advantage of the EFS. Basic requirements are listed below:

  • Computer
  • Internet, high speed recommended for uploading large files
  • Internetor FireFox for Windows or Mac
  • Adobe Acrobat for converting files to PDFs

Training Seminars

In order to educate users on how to navigate the EFS, the IURC will host training seminars, both in-house and online so that users can receive hands-on training and ask questions related to its use. The seminars are expected to last approximately 20 minutes.

If you are interested in attending a seminar in-house, please RSVP to ddravet@urc.in.gov at least 48 hours in advance. The training seminar schedule is as follows:

  • Tuesday, March 3 @ 9:30 a.m.
    • To access the Webinar, please click here.
    • Enter your name and email address.
    • Enter the meeting password: iurc2009
    • Call 1-650-429-3300
  • Wednesday, March 4 @ 2:30 p.m.
    • Judicial Courtroom 224, 101 W. Washington St., Indianapolis, IN

Training Tools

Electronic Filing System Tutorial (PowerPoint)

Electronic Filing System Instruction Manual

 

Troubleshooting

If you experience difficulties with the EFS, you may contact our office for technical support during business hours, 8:15 a.m. to 4:45 p.m. In the event that your inquiry is received outside of business hours, it will be responded to the following business day.

Troubleshooting inquiries should be directed to:
Document Center Coordinator
(317) 232-2642
iurcsupport@urc.in.gov