Telecom Publications and Issues
The OUCC offers a wide range of publications to help consumers understand their telecommunications services.
While the OpenLines Telecommunications Consumer Handbook is no longer available online, updated information from the handbook is available through the links on this page.
Telephone Rate Deregulation | Cable/Video Information
Landline/Internet/Wireless Telephone Information | Fraud Prevention | Landline Service Quality
Lifeline Financial Assistance | Special Services | More Info
New Information:
Telephone Rate Deregulation
- Telephone Rate Deregulation: Info on Changes Effective July 1, 2009
Cable/Video Information
- Cable Television: Regulation and Consumer Concerns
Landline, Internet & Wireless Telephone Service: Billing & General Information
- Indiana Area Codes
- Prepaid Calling Cards
- Shopping for Phone Service
- Understanding Your Phone Bill
- Wireless Service Coverage
External Link: FCC Brochure - Wireless 9-1-1 Coverage
External Link: Indiana Wireless E911 Advisory Board - Wireless Local Number Portability
External Link: FCC Information
Telephone Fraud Prevention Tips
Landline Service Quality
Lifeline Financial Assistance
- Lifeline Telephone Assistance Program
- Application **UPDATED**
- Companies Offering Lifeline **UPDATED**
Special Services
- 2-1-1 Information Referral Service
External Link: Indiana 211 Partnership - 7-1-1 Telephone Relay Service
External Link: Relay Indiana (InTRAC) - 8-1-1: Call Before You Dig!
- Public Interest Payphones
More Info
Online Services
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